1. Introduction
This Privacy Policy
governs the way ClientTask collects, uses, maintains, and discloses information
collected from users (each, a “User”) of clienttask.com website (“Site”). This
privacy policy applies to the Site and all services offered by ClientTask.
We respect the
privacy of individuals and are committed to handling personal information
responsibly and in accordance with applicable law. This Notice sets out the
personal information that we collect and process about you, the purposes of the
processing and the rights that you have in connection with it.
2. The Types of Personal Information We Collect
We may require
basic information which identifies you as an individual (“Personal
Information”), such as your name, email address and phone number, to transact
business with you, on behalf of the company you work for, as our customer.
We will only use such Personal Information for the purposes of providing
information which you have requested, fulfilling business transactions, or for
other purposes set out in this Notice.
ClientTask may also
collect Personal Information indirectly from third parties, such as our
business partners, or members of your platform.
We may collect the
following information, depending on the SaaS application being used:
We do not collect
sensitive information such as racial or ethnic origin, political opinions,
religious or philosophical beliefs, genetic data, biometric data.
3. Purposes
for Processing Personal Information
3.1 Business Transactions with Customers
We process Personal
Information through ClientTask platform, which include tools and systems that
help us to administer customer accounts, orders and business transactions and
share information across ClientTask platform.
3.2 SaaS Services
You may provide
Personal Information to ClientTask through our “registration” page, by
processing orders, or by participating in a platform.
We may make use of
Personal Information that we collect to help us administer the SaaS Services
and platforms:
The Internet is a
global environment and using the Internet to collect and process data can
involve the transmission of data on an international basis. By using our SaaS Services
and communicating electronically through the SaaS Services, you acknowledge our
processing of data in this way.
The SaaS Services
allow users to send documents and communicate with other users. ClientTask is
not responsible for the data protection or privacy practices or the content of
other users’ sites. When your communications leave our platforms, we cannot be
responsible for the protection and privacy of any information which you provide
while visiting such sites and such sites are not governed by this Notice. You
should review the data protection and privacy statements applicable to such
sites.
Our SaaS Services
use cookies. Most browsers allow you to turn off cookies or to receive a
warning before a cookie is stored on your hard drive. Find out more about our cookies
in our Cookie Notice.
3.3 Other legitimate business purposes
We may also collect
and use Personal Information when it is necessary for other legitimate
purposes, such as to help us conduct our business more effectively and
efficiently, for example, for general IT resourcing on a global level and
information security/management.
3.4 Legal purposes
We also may use
your personal information where we consider it necessary for complying with
laws and regulations, or to exercise or defend the legal rights of the ClientTask
global group of companies.
4. Who We Share Your Personal Information With
4.1 Within ClientTask
Employees, contractors,
and agents of ClientTask may be given access to Personal Information which we
collect, but their use will be limited to the performance of their duties and
the reason for processing. Our employees, contractors and agents who have
access to your Personal Information are required to keep that information
confidential and are not permitted to use it for any other purposes.
4.2 Business Partners and Service Providers
ClientTask will
never sell, rent, or disclose to unaffiliated third parties your Personal
Information unless we have your permission or are required by law to do so.
When we permit a third party to access Personal Information, we will implement
appropriate measures to ensure the information is used in a manner consistent
with this Notice and that the security and confidentiality of the information
is maintained.
ClientTask
discloses the Personal Information it collects to the following third parties:
4.3 Lawful Grounds
We may disclose
Personal Information to third parties on other lawful grounds, including:
5. Controlling Your Personal Information
You can request
correction, update, and deletion of your Personal Information via e-mail sent
to dataprotection@clienttask.com, and we will use
reasonable efforts to contact you regarding your request. To update or delete
your Personal Information or correct an inaccuracy, we may ask you to verify
your identity and cooperate with us in our effort.
6. Web browser cookies
Our Site may
use “cookies” to enhance User experience. User’s web browser places cookies on
their hard drive for record-keeping purposes and sometimes to track information
about them. User may choose to set their web browser to refuse cookies, or to
alert you when cookies are being sent. If they do so, note that some parts of
the Site may not function properly.
ClientTask may collect and use Users personal information
for the following purposes:
·
To improve customer service
Information you provide helps us respond to your customer service requests and
support needs more efficiently.
·
To improve our Site
We may use feedback you provide to improve our products and services.
·
To send periodic emails
We may use the email address to send User information and updates pertaining to
their order. It may also be used to respond to their inquiries, questions,
and/or other requests. If User decides to opt-in to our mailing list, they will
receive emails that may include company news, updates, related product, or
service information, etc. If at any time the User would like to unsubscribe
from receiving future emails, we include detailed unsubscribe instructions at
the bottom of each email.
7. EEA Residents Only
7.1 Transfer of Personal Information
As we operate at a
global level, we may need to transfer Personal Information to countries other
than the ones in which the information was originally collected. When we export
your personal information to a different country, we will take steps to ensure that
such data exports comply with applicable laws.
7.2 Privacy Rights
If you are a
resident of the European Union, you can object to processing of your Personal
Information, ask us to restrict processing of your Personal Information or
request portability of your Personal Information.
You have the right
to complain to a data protection authority about our collection and use of your
Personal Information. For more information, please contact your local data
protection authority. If we have collected and process your Personal
Information with your consent, then you can withdraw your consent at any
time. Withdrawing your consent will not affect the lawfulness of any
processing we conducted prior to your withdrawal, nor will it affect processing
of your Personal Information conducted in reliance on lawful processing grounds
other than consent.
We respond to all
requests we receive from individuals wishing to exercise their data protection
rights in accordance with applicable data protection laws.
8. Data Retention
Personal
Information will be retained no longer than necessary in relation to the
business purposes for which such Personal Information is provided and to fulfil
legal requirements.
9. Security
We are committed to
ensuring that your information is secure. We have put in place appropriate
technical, physical, and administrative procedures to safeguard and secure the
information we collect to prevent unauthorised access or disclosure.
10. Updates to This Notice
ClientTask reserves
the right, in its discretion, to make changes to any part of the SaaS Services,
platforms or this Notice. ClientTask may change Notice from time to time
by updating this page. You should check this page from time to time to ensure
that you are aware of any changes.
11. Contact Information
If you have any
questions about this Notice, or wish to make a complaint about our data
handling practices, you may contact:
Email: dataprotection@clienttask.com
Phone: +353 1
9682449
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